Application Support Specialist

Eric Miller

November 2016
Plains, KS
Wichita State University – Computer Engineering

What do you like best about the Profit Builders culture and working here?

My coworkers are very approachable and easy to get along with. The management entrusts me to make decisions. It’s a business that seeks to serve and help small businesses in the community and throughout the nation.

Tell us about your career development.

I started working at NetApp in college and that became my first full time job that lasted for a total of 15 years. I started out learning how to test software and SAN storage systems. I then moved into a training role for our Software Quality Assurance departments. I took part in a few specialized projects that got our product into the High Performance Computing storage sector by testing and qualifying the InfiniBand protocol with our dense storage enclosure. I think those experiences really help me see technical problems from different angles. When problems arise here at Profit Builders, I now have the ability to troubleshoot and analyze problems based on methodology rather than simply guessing or trial and error. I take great pride in knowing that I helped train a generation of testers at NetApp who release high quality products that are stable and reliable.

What sets Profit Builders apart from its competitors in the industry?

I think Profit Builders makes great efforts to stay up to speed with the fast paced world of technology and helps clients to continually get faster and more efficient at running their business. They take particular care of clients who may not be technologically sound and help them adjust to changes that will help them succeed as a company.

Profit Builders's PROWORK system concentrates on the relationship between employer, employee, and the payroll provider. How do you feel that connection is important?

I feel anything that can help improve communication, documentation, and accessing information will improve the employee-employer relationship. When there are gaps in any of those is when you have problems. I think PROWORK helps bridge several of those gaps.

Tell us about your family and hobbies.

I’m happily married to my wife Heidi and we have one daughter Charlotte. I enjoy playing drums, golf, basketball, and sound engineering. I also am a big fan of the Wichita State Shockers.

Tell us one fun fact about yourself.

When I was 15 I gave my first attempt at growing a beard. At the state fair I went to the age-guessing booth and they guessed I was 23. So since then I have taken pride in growing out unique and creative beards when appropriate.

2872 North Ridge Road Suite 201
Wichita, KS 67205

(316) 729-7900

(316) 721-2732

About Us

Profit Builders is an accounting services company built on experience, commitment and technology. We have a proud history of building quality long-term client relationships. Our mission is delivering the highest quality accounting services that reduce your business risk and improve the quality and pace of your business decisions. Our goal is to remove the burden of accounting and payroll activities to allow you focus on building a profitable business.

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